Home · Our Services
Our ServicesCollaborative Team Approach Integrating Behavioral Health and Primary Care.
Collaborative care programs are one approach to integration in which primary care providers, care managers, and psychiatric consultants work together to provide care and monitor patients' progress. These programs have been shown to be both clinically-effective and cost-effective for a variety of mental health conditions, in a variety of settings, using several different payment mechanisms.
An interdisciplinary, evidence-based approach to whole-person care.
The Collaborative Care Model (CoCM) uses a team-based, interdisciplinary approach to deliver evidence-based diagnoses, treatment, and follow-up care to an identified patient population. It is being embraced and adopted in several health-care systems and payors across the state.
Not only does it provide evidence-based care of mental illness and substance use disorders, it is documented to improve outcomes, satisfaction, and access — by bringing behavioral health expertise directly into the primary-care setting patients already trust.
Four roles. One patient at the center.
CoCM works because the team works together around a shared focus — the identified patient — sharing the same record, the same goals, and the same accountability for progress.
Primary Care MD/NP/PA Practitioner
PCP
Initiates referral to behavioral health, prescribes medications based on collaborative care recommendations, and provides treatment as part of the patient-centered medical home. Refers and engages the patient in CoCM, manages medication recommendations, and oversees outcomes.
Behavioral Health Manager
BHCM
Provides care management and support to patients and team. Tracks the defined patient population in a registry, paying close attention to patients who are not improving. Provides brief therapy and educates the patient about diagnosis and treatment.
Psychiatric Nurse Practitioner
Consultant
Provides regular consultation to the PCP and BHCM and recommendations for treatment, focusing on patients who are not improving. Empowering's Care Manager Consultant works alongside the treating-billing physician.
A team of three individuals delivers CoCM, with the patient as the central focus — care management for those receiving behavioral health treatment and regular psychiatric specialty consultation.
Better outcomes. Better satisfaction. Lower costs.
CoCM has been shown to lead to better patient outcomes, better patient and provider satisfaction, improved functioning, and reductions in healthcare costs. In a world where 50% of patients who receive referrals for specialty mental health care never follow through, improved treatment in a primary care practice under the care of the CoCM team is a big win.
- ↑Better patient outcomesEarlier diagnosis and treatment, with measurable progress.
- ↑Improved daily functioningPatients engage more fully in work, school, and family life.
- ↑Higher patient & provider satisfactionCare teams feel supported; patients feel heard.
- ↓Reductions in healthcare costsEarlier intervention and coordinated care drive system-level savings.
of patients who receive referrals for specialty mental health care never follow through.
CoCM closes that gap by keeping behavioral health inside the primary care setting patients already trust.
Four pathways into care.
From psychiatric medication management and standalone therapy to fully integrated collaborative care and secure telehealth — choose the door that fits, and our team meets you on the other side of it.
Medication Management
Psychiatric medication evaluation, prescribing, and ongoing management by our clinical team — with careful monitoring and adjustment over time.
- Comprehensive psychiatric evaluation
- Prescribing and titration for mental health conditions
- Ongoing monitoring of effectiveness and side effects
- Coordinated with your therapy and primary care
Therapy
Confidential individual therapy with licensed clinicians for patients who prefer a standalone therapy relationship.
- Anxiety & depression
- Stress, grief, and life transitions
- Substance use disorders
- Trauma-informed support
Collaborative Care (CoCM)
Behavioral health woven into your primary-care visit by a coordinated team. CoCM is the most rigorously studied model of integrated behavioral healthcare, and the one we are built around.
- On-site behavioral and psychiatric expertise embedded in primary care
- Evidence-based care for mental illness and substance use disorders
- Measurement-based progress tracking, with adjustments when treatment isn't working
- Most insurance accepted — including Medicare CoCM billing codes
Telehealth
Secure video visits when getting in person is hard — same coverage, same continuity, more flexibility.
- Same-day & flexible scheduling
- HIPAA-compliant video platform
- Continuity with your existing care team
- Same insurance coverage as in-person visits
We're here for you and your patients.
Let's discuss a customized solution for your facility — psychological, behavioral health, and psychiatric services delivered on-site, where your residents already live.
Behavioral Healthcare
Behavioral Healthcare in Your Facility
We deliver a full range of psychological, mental health counseling and behavioral health services in facilities ranging from skilled nursing homes and rehabilitation centers to adult homes and assisted living.
Psychiatry
Comprehensive Psychiatric Care
We provide complete psychiatric and pharmacological care. From assessment to medication management and titration, we bring it all to your facility to ensure that patients are receiving continuous care.
Customized Treatment Plans
We have created a unique program of psychological services tailored to meet the specific needs of residents in long-term care facilities. No one size fits all — our clinical team can help to treat and address a wide variety of individual issues.
Patient Care — Your Top Priority.
We understand that, while most long-term care facilities are operating on a shrinking budget in an increasingly regulated environment, patient care remains your top priority. As an Administrator you are balancing compliance issues and budgetary demands with employee recruitment, training, management and retention issues.
With the baby boomer generation entering retirement age, effectively doubling America's senior population by 2030, demands on residential care facilities are only expected to increase.
Long-Term CoCM Reference Flier
A one-page reference explaining the Collaborative Care Model — built for clinic teams considering integration.
Integrating mental health and primary care.
Mental health and substance use disorders are among the leading drivers of disability and premature death in the United States — and most patients are first seen in primary care, not in a specialty office. Integration meets the crisis where it actually lives.
By embedding behavioral health expertise into the primary-care relationship patients already have, CoCM removes the most common barriers to treatment: stigma, access, transportation, and the long handoff between specialties. It is integrated care, by design, for the people who need it most.
U.S. adults experience a mental illness in any given year.
of primary-care visits include a behavioral health component.
of mental-health referrals never reach a specialist.